Acura Client Services
Your dealer is the first stop for questions or concerns about your vehicle. Contact your Acura dealer for information about service and maintenance,
warranty repairs, Acura Genuine Parts, and more. For further assistance, feel free to contact Acura Client Services.
Acura Client Services stands ready to answer questions and address concerns with your U.S. Acura vehicle. You may contact us several ways:
By Phone: (800) 382-2238
Monday through Friday, 6:00am to 5:00pm Pacific Standard time at the toll-free phone number above
By Fax: (310) 783-3535
By Mail:
Acura Client Services
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Roadside Assistance
(800) 594-8500
24 hours/day, 7 days/week
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FAQS
- Is it possible to tow my Acura vehicle with all four wheels on the ground (dinghy towing)?
- For model year 2006 and newer, if an Acura vehicle is approved for towing with all four wheels on the ground, it will be noted in the Owner’s Manual for that vehicle. Please refer to the Owner's Manual for specific towing instructions.
For model year 2005 and older, dinghy towing capability may or may not be possible. Please contact Acura Client Services (800-382-2238) for additional information on whether or not your specific 2005 or older vehicle may be dinghy towable.
- Where can I purchase an updated Navigation disc?
- Updated Navigation DVDs can be purchased at www.acuranavi.com.
- The battery was disconnected from my vehicle and now my radio is flashing "code" and the radio doesn't work. Where can I find my radio code?
- If an audio unit with theft protection is disconnected from electrical power, you must enter a unique code number into the unit or it will not work. This code and the audio unit's serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery. If you cannot locate the anti-theft ID card, learn how to retrieve your radio code online by clicking here.
- Where can I find out more about Bluetooth HandsFreeLink (phone compatibility, pairing a phone, etc)?
- For information about Bluetooth HandsFreeLink (HFL), such as checking phone compatibility, how to pair a phone, or importing an address book, please visit www.acura.com/handsfreelink.aspx or call (888) 528-7876.
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Acura Client Services is more than happy to help with U.S. Acura vehicle concerns, but is unable to address questions with non-U.S. products. For Canadian inquiries, please call Acura Canada Client Services at (888) 922-8729.
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Financial Services Customer Service
Questions about your financial services account?
At financial services, our goal is to always ensure your complete satisfaction. If you should ever have any questions or concerns regarding your financial services account, please feel free to contact us. To expedite service, please have your account number handy.
Click here for contact information regarding your financial services account.
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