NEED SERVICE? We're ready to help. And we can do a better job in less time if you can tell us as much as possible about what's happening. Just check off any of the appropriate boxes below, and add any relevant comments in the fields provided. You can use the glossary of Vehicle Sounds and Acura diagram to help you describe noises and pinpoint their sources. Thank you for giving us the opportunity to ensure that you and your Acura receive the high quality service you deserve. Engine Does not start Stalls when decelerating Does not turn over Idle speed is too high Difficulty turning over Knocks or pings Hesitates Backfires Noticeably poor gas mileage Unsteady Idle Stalls when starting Noise & Vibration Noise When braking Vibration When accelerating Both apply When decelerating When in reverse When turning During normal acceleration During normal deceleration When engine is running and vehicle is moving When engine is running and vehicle is not moving Transmission Difficult to shift, does not shift properly Shifts prematurely or slowly Slippage Does not upshift Shifts harshly Does not downshift Will not shift at all Makes unusual noises when shifting Brakes Front brakes Rear brakes Both front and rear Unable to determine Brake pedal must be pumped continuously for vehicle to stop Brake pedal must be depressed fully for vehicle to stop at any speed Vehicle pulls to one side when braking Brakes make the following sounds: Squeaking Grinding Squealing Rattling Front End Alignment/Steering & Handling Vehicle shakes when in operation Vehicle vibrates when in operation Vehicle ride is rough and uneven Excessive steering required for vehicle to stay on course Steering wheel feels "tight" when making turns Steering wheel feels "loose" when making turns Body & Paint Repair required: Body work Panel alignment Paint work Air leaks Water Leaks-where: Hood Right fender Door panel Roof Right quarter panel  Trunk Left fender Grill Left quarter panel  Heating & Cooling Air conditioner does not have any cooling effect Air conditioner not cold enough Air conditioner takes an abnormal amount of time to cool interior Heater does not have any heating effect Heater does not have proper heating effect Heater takes an abnormal amount of time to function Air flow does not function properly Air flow does not function through the following vents: Center Driver-side Passenger-side Floor Defroster Temperature fluctuates greatly Difficulties with air intake: Recirculating air Outside air System makes unusual noises or vibrations					Vehicle Sounds The following noises may help you in detailing your vehicle's condition to your service advisor. Booming - rhythmic sound like a drum roll or distant thunder. Buzzing - low-pitched vibration, similar to that of a bee. Chattering - a clicking metallic noise that repeats rapidly. Chirping - high-pitched noise similar to a bird. Clicking - rhythmic tapping sound similar to that of a ball-point pen. Clunking - a dull thumping, like something being dropped. Grinding - a loud abrasive, metallic noise, often high-pitched. Growling - low noise like that of an animal. Humming - continuous noise which may be somewhat melodious. Knocking - a banging noise with two objects hitting (heavy vs. light) one another. Rattling - shaking sound, as if something is loose. Rumbling - a low, gurgling noise. Squeaking - high-pitched metallic sound, often continuous. Squealing - high-pitched whine as if something is tearing. Tapping - light hammering noise that can be rhythmic or intermittent. Thud - low-pitched metallic thumping. Thumping - a loud, banging sound. Whining - high-pitched buzzing sound. Electrical Is there a problem with: Lights: Front  Reverse Taillights Left turn signal Hazard Right turn signal Glove box Interior dome Lighter Dashboard display   (Please describe:) Power Windows: Front driver-side Rear left Front passenger-side Rear right Sound System AM/FM stereo cassette AM/FM stereo Compact disc player Front speakers Rear speakers   (Please describe:) Windshield wipers Windshield wiper spray Driver's seat adjustment Rear defroster Power locks Rearview mirrors Security system Other Priority Service Of the service items listed, please indicate order of importance: