Being involved in an accident can be an un-nerving and stressful experience. The information provided on these pages is designed to help you better understand the repair process, and make more informed decisions regarding the repair of your Acura.
Accident Do's and Don'ts
Your Insurance Company and You
If Your Car is not Drivable and Must be Towed
Choosing the Right Body Shop
Part-Type Definitions
Your Rights as a Consumer
Prior to Approving the Repairs
Why Insist on Acura Genuine Parts
A Word About Acura Genuine Fluids
Take an Active Role
While Your Car is in the Shop
Time Required for Repairs
Retrieving Your Car Upon Completion of Repairs
Post-Collision Repair Warranty Issues
Dealing with a Total Loss
Depending on the severity, or nature of the loss (collision, water or fire damage, or a combination of these) a vehicle may be deemed a total loss. In this case, repairs would exceed the actual cash value (ACV) of the vehicle making repairs economically unfeasible. Moreover, the vehicle may be so damaged that an effective and safe repair cannot be made. Attempting to do so could severely compromise your safety and vehicle performance.
If a total loss occurs, your local Acura dealer can assist you with the selection of a new, or Certified Pre-Owned Acura.
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