Being involved in an accident can be an un-nerving and stressful experience. The information provided on these pages is designed to help you better understand the repair process, and make more informed decisions regarding the repair of your Acura.
Accident Do's and Don'ts
Your Insurance Company and You
If Your Car is not Drivable and Must be Towed
Choosing the Right Body Shop
Part-Type Definitions
Your Rights as a Consumer
Prior to Approving the Repairs
Why Insist on Acura Genuine Parts
A Word About Acura Genuine Fluids
Take an Active Role
While Your Car is in the Shop
Time Required for Repairs
Time Required for Repairs
Repair time, also known in the industry as "cycle time", or how long your car will be in the body shop, is determined by a number of factors, not the least of which is the severity, and/or nature of the damage.
Insisting that Acura Genuine Parts be used to repair your vehicle can have a positive effect in reducing this time because:
- American Honda provides a high degree of parts availability to its dealers. In most cases, dealer orders to American Honda are filled, almost in entirety, the following day. Some aftermarket companies may not have equal parts availability.
- When a part fits properly, like an Acura Genuine Part, the technician can install the part, and move on to the next operation. When a part does not fit correctly, the technician must either take more time to attempt to make the part fit properly, possibly compromising the quality of the repair and the final appearance of the vehicle; or try another part. Ordering another part can cause a delay of a day or more.
Acura Genuine Parts fit properly eliminating the time a technician may take trying to make aftermarket parts fit correctly. Mounting holes that do not align, or parts otherwise improperly manufactured can cause excessive time to install, and still may not produce a satisfactory repair.
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Retrieving Your Car Upon Completion of Repairs
Post-Collision Repair Warranty Issues
Dealing with a Total Loss