Being involved in an accident can be an un-nerving and stressful experience. The information provided on these pages is designed to help you better understand the repair process, and make more informed decisions regarding the repair of your Acura.
Accident Do's and Don'ts
Your Insurance Company and You
If Your Car is not Drivable and Must be Towed
Choosing the Right Body Shop
Part-Type Definitions
Your Rights as a Consumer
Prior to Approving the Repairs
Read your estimate carefully. Make sure you fully understand the work to be performed, and the parts that will be used. Ask what parts will be replaced, and which will be repaired - and why. If you do not fully understand all aspects of the repair, ask questions. Reputable shops will welcome the opportunity help you understand, and make you feel at ease.
Ask how long your car will be in the shop. Most shops are interested not only in a good repair, but a timely repair. Most shops will keep you apprised of their progress and let you know if there will be any delay. Rarely will repairs of an Acura vehicle be delayed due the availability of Acura Genuine replacement parts. American Honda is proud of its parts availability, with daily parts delivery to all Acura dealers in the US.
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Why Insist on Acura Genuine Parts
A Word About Acura Genuine Fluids
Take an Active Role
While Your Car is in the Shop
Time Required for Repairs
Retrieving Your Car Upon Completion of Repairs
Post-Collision Repair Warranty Issues
Dealing with a Total Loss
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