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In Case of Accident

Being involved in an accident can be an un-nerving and stressful experience. The information provided on these pages is designed to help you better understand the repair process, and make more informed decisions regarding the repair of your Acura.

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Accident Do's and Don'ts

Your Insurance Company and You

If Your Car is not Drivable and Must be Towed

Choosing the Right Body Shop

Part-Type Definitions

Your Rights as a Consumer

Prior to Approving the Repairs

Why Insist on Acura Genuine Parts

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Why Insist on Acura Genuine Parts

Your future safety, the safety of other vehicle occupants, and the future value of your car, (probably your second most sizeable investment next to your home) are at stake when collision repairs are made. Acura Genuine Parts are the best choice for your peace of mind for the following reasons:

Fit

Before assembly, all body parts, including fenders and bumper fascias look similar. However, upon installation there may be a noticeable difference in the way they fit. Non-Acura Genuine parts may leave unsightly gaps between body panels, a sure sign of a collision repair which can detract from your car's value. Conversely, a gap that is too small may allow body panels to rub together under certain conditions compromising paint adhesion and promoting unsightly and damaging rust spots. Acura Genuine body parts are designed to fit properly, providing consistent and uniform space between body panels.

Finish

In general, "finish" refers to what the paint job looks like. Acura Genuine body parts are treated with a special primer process which helps resist corrosion, and promote paint adhesion for the best possible finish that is both durable and aesthetically pleasing.

Design

Acura Genuine Parts, both those that came on the car originally, and replacement parts are designed with safety in mind. Many parts, including hoods, fenders and rear quarter panels are designed with crush zones, allowing the part to bend and crumple like an accordion thereby absorbing the energy of an impact, rather than transmit it to the cabin - and the occupants.

Quality

What makes an Acura an Acura is the quality design and sophisticated engineering that goes into each and every part and each and every system on the vehicle - all working in harmony to provide a vehicle that provides exceptional performance, safety, durability, and value contained in a body that is both functional and beautiful. It is truly a package where "the whole is greater than the sum of its parts." Maintain the quality with Acura Genuine Parts.

Safety

Nobody wants to think about being in one accident - let alone two. A vehicle repaired with Acura Genuine Parts is more likely to provide the level of safety and occupant security that Acura built into your vehicle in the event of a subsequent collision. When Acura Genuine Parts are used, air bags and seat belt tensioners will be Acura-designed and factory built for your specific vehicle and crush zones will be able to absorb the impact.

Structural Integrity

If a symphony orchestra is to produce melodic music, all instruments must play their part correctly, in tune, and in time. Like a symphony orchestra, all body components contribute to the structural integrity of the vehicle. Even items like windshields and doors help a vehicle to maintain its structural integrity in a collision or roll-over situation. Each Acura Genuine Part is designed to perform its function to deliver the structural performance characteristics necessary to provide a vehicle that is safe, efficient, and provides the performance you expect from an Acura.

Resale Value

Acura vehicles are noted for their high resale value. Use of Acura Genuine collision-repair parts will help keep your car looking new while you own it, and help maintain its value at time of trade-in or re-sale.

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A Word About Acura Genuine Fluids

Take an Active Role

While Your Car is in the Shop

Time Required for Repairs

Retrieving Your Car Upon Completion of Repairs

Post-Collision Repair Warranty Issues

Dealing with a Total Loss

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