Being involved in an accident can be an un-nerving and stressful experience. The information provided on these pages is designed to help you better understand the repair process, and make more informed decisions regarding the repair of your Acura.
Accident Do's and Don'ts
Your Insurance Company and You
If Your Car is not Drivable and Must be Towed
Choosing the Right Body Shop
Part-Type Definitions
Your Rights as a Consumer
Prior to Approving the Repairs
Why Insist on Acura Genuine Parts
A Word About Acura Genuine Fluids
Take an Active Role
While Your Car is in the Shop
While your car is in the shop, it will go through several processes including:
More than likely, your body shop will be contacting you with updates throughout the repair process.
In some cases, (depending on the insurance company and its procedures) your insurance carrier will maintain daily contact with the body shop and provide you with periodic updates.
The main point is, stay involved with the repair of your vehicle. It is in your best interest to know what portions of the car will be repaired, which parts will be replaced, and the source and type of the parts.
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Time Required for Repairs
Retrieving Your Car Upon Completion of Repairs
Post-Collision Repair Warranty Issues
Dealing with a Total Loss
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